Frequently Asked Questions
Everything you need to know about your Alex Perry experience.
How do I determine my size for Alex Perry garments?
We provide a detailed size guide on each product page. Our designs often feature precision tailoring, so we recommend comparing your measurements against our chart or contacting our stylists for fit advice.
What is your international shipping policy?
We offer express worldwide shipping via premium couriers. Delivery times vary by location, but most international orders arrive within 3-7 business days. Duties and taxes are calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.
What is your return policy for evening wear?
We accept returns on full-priced items within 14 days of delivery, provided the garment is unworn, undamaged, and all original security tags remain strictly attached.
Are your materials sustainably sourced?
Alex Perry is committed to quality and ethical craftsmanship. We work closely with our textile suppliers to ensure our signature silks, laces, and crepes meet high standards of production and durability.
Can I request a garment for a specific event date?
While we cannot guarantee exact arrival times, we recommend placing your order at least 10 business days before your event to allow for shipping and any necessary minor tailoring.